There are few things more frustrating than a frozen Infotainment system in your car. Modern vehicles rely almost entirely on the “Infotainment” central touch screen for all their non-driving functions, including music, navigation, and even air conditioning. So when your GMC Infotainment system stops working, won’t connect, or completely freezes up, you need a solution. Unfortunately, that solution is not always obvious. Fiddling with the buttons and turning the car off and back on again may not work.
Don’t worry, there’s a solution. Before heading to the dealership, try these steps to reboot your GMC Infotainment system. These are the same steps your mechanic would follow.
Details About the Infotainment System in GMC
GMC Infotainment systems have been evolving since their initial release in 2014. Originally, vehicles used the Mylink or Intellilink software systems. In 2017, this upgraded to the GM Infotainment software, and in 2022, they added built-in Google functionality.
Knowing which year your vehicle was released will help you identify the right Infotainment fix.
How to Reset a GMC Infotainment System
First, identify the year and model of your vehicle. This will direct you toward which version of the GMC Infotainment system you are working with. Then you can use the following steps on how to reboot your GMC Infotainment system.
These are the solutions that automakers share with their own dealerships and service technicians, according to Consumer Reports.
- 2017-2019: Mylink or Intellilink Systems
- Press the ‘Home’ and ‘Fast Forward’ buttons together.
- Hold for at least 10 seconds.
- 2017-2019: GM Infotainment System
- Press the ‘Onstar’ call button
- Then, hang up immediately. (yes, really)
- 2019-2023: GM Infotainment w/out Google
- Turn off the car
- Then turn it back on again.
- 2022+: GMC Infotainment with Built-In Google
- Park the car, put the car in “park”
- Press and hold the ‘Phone Hangup’ button on the steering wheel
- Hold it for 10 seconds
What If It Doesn’t Work?
If you’ve done the GMC Infotainment reset procedure and it doesn’t work, you still have a few options.
- First, try the solutions for the versions just before and after yours. Maybe your Infotainment system version came from a different batch based on the model production time, location, or trim.
- Next, turn the car and your phone off and back on again..
- Check for software updates on your car and phone.
If all else fails, take a video of your Infotainment system not working and bring your car into a GMC dealership.
Features of the GMC Infotainment System
- Dash Radio control
- Virtual Controls: Virtual access to in-car buttons and knobs
- Glove box release
- Locks
- Headlights
- Dome lights
- Garage door remote
- One pedal driving
- Traction control
- Monitor: Energy App monitor’s vehicle’s energy use and charging status
- Off-Road and Trailer Control
- Off-Road App: pitch, roll, drift, angle, suspension
- Trailering App: trailer profiles, pressure monitoring, theft alert
- Google Features
- Google Assistant
- Google Maps
- Google Play
- Entertainment Apps
- Alexa
- iHeartRadio
- Weather Channel
- NPR One
- Pandora
- Spotify
- USA Today
- Wall Street Journal
- Washington Post
- New York Times
- Sirius XM
Stop In Today To Check Out Our Inventory of New and Used Vehicles
Infotainment systems are both the coolest and sometimes most challenging aspect of modern vehicles. When they work, they are like magic and can bring incredible functionality and hands-free entertainment to your vehicle. But if your Infotainment system freezes, it’s important to know the possible solutions.
Excited about the latest GMC Infotainment features? Need to replace a car with a faulty Infotainment system that’s always on the fritz? You can explore new and used GMCs right here at Visalia GMC. Contact us today to find the new GMC for you.
GMC Infotainment System FAQ
Why is my GMC Infotainment system frozen or unresponsive?
Modern GMC vehicles rely on the Infotainment system for music, navigation, climate control, and more. Freezing can occur due to software glitches, outdated software, or connectivity issues.
How can I reset my GMC Infotainment system?
The reset method depends on your vehicle’s year and system:
- 2017–2019 Mylink/Intellilink: Press ‘Home’ + ‘Fast Forward’ for 10 seconds.
- 2017–2019 GM Infotainment: Press the ‘OnStar’ button and hang up immediately.
- 2019–2023 GM Infotainment (without Google): Turn the car off and on again.
- 2022+ GMC Infotainment (with Google): Park the car, then hold the ‘Phone Hangup’ button on the steering wheel for 10 seconds.
What if the reset doesn’t work?
Try the reset methods for the system versions before or after yours. Also:
- Turn off and restart your car and phone.
- Check for software updates.
- If unresolved, record the issue and visit a GMC dealership.
What features does the GMC Infotainment system include?
Key features include:
- Dash radio and virtual controls
- Glove box release, locks, and lights
- One-pedal driving and traction control
- Off-Road and Trailering apps
- Google features: Maps, Assistant, Play, and entertainment apps (Spotify, Pandora, SiriusXM, etc.)
Where can I find help or a new GMC vehicle if my Infotainment system is faulty?
You can visit Visalia GMC to check out new and used vehicles or schedule service for your current GMC.
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